Business Blogs

Annual financial statements or accounts prepared once a year many months after your Balance Date are only really useful for working out your tax bills, yet for the majority of business owners this is the only financial information they see.

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We usually think of ‘relationships’ as being with people we know socially or work with closely. Socially we choose to mix with people that are similar to ourselves and are generally like minded and who we enjoy. However, work relationships are often more dynamic, difficult and varied and we need to rely on our communication and people skills to help us be effective with others.

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Having ‘A’ players in your team helps you to grow your business faster, to succeed further, to recruit similar ‘A’ players and for sure, it can make your job easier!
It can be hard to implement top-grading processes, but only because of your own limitations as a business owner

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Mistake No. 1 – Not Knowing Your True Break-Even Point. In my 30 years in the world of owner-managed businesses I see one huge mistake time and time again. This is: Not Knowing Your True Break-Point. Your true break-even point:

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I am a great believer in asking my clients for feedback on my services that they have used. I use the feedback to check which forms of advertising are working, I use it to understand my clients issues that led them to me in the first place and I use it to qualify things like level of service

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I don’t know how many times I have heard that people would rather die than get in front of others and speak and present. This seems pretty extreme to me and having faced the very real possibility of the former, I can say, with certain conviction that I would rather speak and present, any day!

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We’ve all heard the phrase ‘delighting clients’ and ‘over-delivering on promises’ but what do these words really mean? When we are engaged by a client for a particular piece of work they ought to be happy if that work is completed on time. Sometimes though, over the period of an engagement their expectations can change.

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In my travels as a business mentor and coach, all too often I come across great businesses of all sizes doing what they do really well but barely being able to keep control of their team. More often than not, they do not use Key Performance Indicators (KPI’s).

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Employees leave organisations for many reasons and conducting an exit interview can provide information about why an employee is leaving. An exit interview gives you a prime opportunity to gather intelligence on what is going on in the business and often they provide key insights into how things can be improved for increased business performance

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Everyone in business knows that it is good advice to write a plan. Yet many of us don’t know where to start and quickly get too busy at the beginning of each new year to set aside the time to get anything useful committed to paper, let alone actually implemented.

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One thing that can be harmful to businesses of any size is data integrity that has been compromised. Additionally, database management is a process that has been more complex and sophisticated as the years have gone by. There are a number of database tools currently on the market, which claim that they are able to cleanse and keep the integrity of your business data; however, you need to be very careful when selecting the right database tool.

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In my new role as HR Advisor I would like to take this opportunity to share with you the three things that I have found to be the most important issues for business owners to consider.

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Everyone is aware of the fact that there has been a global recession that has been going on; furthermore, this is not a new situation to business owners, particular those of small businesses.

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Assigning tasks or responsibilities by way of a third party is known as Business Process Outsourcing (BPO). Virtual assistance is now the most popular Business Process Outsourcing there is. A high level of employment is the reality of a number of countries in more recent times.

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n this highly commercialized world, data loss can turn out to be very costly especially for businesses, as it can have a negative effect on both the credibility and the profits of the organization.

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When you outsource work to a virtual assistant it is important to know what the best projects to outsource are. The main goal of outsourcing is to free up your time,

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