Whether you’re running a business selling products to customers or delivering services to clients there will be a number of aspects of the way you operate that are key to your ability to function.

All businesses have times when throughput isn’t as it was or prospects simply aren’t as receptive to their calls as they had been in the past.

The business environment is full of ups and downs just as the world economy has its’ peaks and troughs. In the very same way each individual business will have its fare share of good times and bad.

I was speaking with a business owner recently about a number of topics and we got round to marketing and then on to Twitter.

To develop a business from scratch or to help an established one grow it’s vitally important that owners keep their time, effort, resources and own personal energy in balance.

All business owners know that in order to grow or even to survive they have to cultivate and nurture relationships with existing and potential clients. Why?

How often are you faced with a sales assistant or someone on the phone who patently has no interest in you or what you might want to buy?

Start-ups are faced with very many challenges not least of which is the need to keep costs down while business develops and revenue starts to come in.

Contingency Planning and Business Continuity Plans can sound pretty scary to many people and are often only associated with large corporates and public sector bodies.

For many people the thought of an interview can be pretty scary. We think of interviews in terms of what we have to go through to get a job or promotion.

t’s a myth that only certain people are creative or that you have to act in a particular way or dress as ‘creative types’ do. Everyone is creative, you have to be to get on in business, or life for that matter.

We’ve all heard that to write a good book you need a beginning, a middle and an end. Projects, whether they are small short-term pieces of work or large-scale construction works are no different to this.