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Accepting Credit Cards Need not be a Challenge


cardsMy first internet business was an online maritime school and while setting up shop, I found my main hurdle was figuring out how to accept credit card payments.

I knew that by not accepting credit cards I was going to miss out on sales. And with credit card transactions more than trebling over the last ten years, my clientele seemed more than happy to hand over the plastic!

But I was put off having to open a bank merchant account, install complex software and setup a secure payment gateway to connect to banking networks for the authorization of transactions. Being a startup business, the thought of SSL certificates, significant setup costs and high monthly fees forced me to search for an internet merchant account alternative. Back then, there weren’t too many choices – I ended up signing up with 2Checkout.com… And I’m still using them today.

2Checkout allows me to list my products in NZ currency and accept both Mastercard and Visa. And for a one-time setup fee of $49USD I received preconfigured code that can be pasted into webpages to send visitors to secure payment pages. It really is easy, and minimal web development experience is required!

When it came to Cheeky Monkey Hosting and integrating a merchant account alternative with our domain cart, we chose RBS WorldPay. We wanted to offer flexible payment options to clients. WorldPay offers recurring billing and their solution allows us to give our customers control – they set up the arrangements themselves, online.

So don’t put credit card acceptance in the “too hard basket” – there are alternatives and it really is easier than you may think. When comparing suppliers, be sure to consider the following:

  • Investigate refund and chargeback policies – cardholders are always favoured in the event of a dispute
  • Check out any inbuilt payment delays, methods of payment and associated charges
  • What choice of credit cards will the customer be offered? You may need to apply directly with American Express if you wish this service to be added to some payment gateways.
  • What currencies do you wish to accept? What currency conversion fees will be charged?

I’ve put together a brief outline on each of the main players for those businesses considering accepting more than just cheques and bank deposits!

Paymex and Paymate

Paymex is New Zealand owned and their offices are located in Tauranga. They offer subscription payments, automatic withdrawals and shopping carts. Their rates are very competitive. Paymate is a US company and has an office in Sydney. Paymate accepts credit cards from buyers in 57 countries around the world and sellers can accept payments in NZ dollars. Like Paymex, Paymate offer tools such as shopping carts and integration into websites enabling ecommerce. You may have noticed on Trade Me that you can now link your listing to Paymate as a payment option for buyers.

Flo2Cash and ANZ eGate

Flo2Cash offer a Web2pay service enabling customers to make online payments from within your own website or through a secure payment page hosted by Flo2Cash. Their service also incorporates support for electronic direct marketing campaigns and catalogue sales and you can be sent an email and/or SMS confirmation of payment. Flo2Cash charge a monthly access fee for this facility and all money is automatically deposited into your nominated bank account. ANZ eGate also offer a hosted option which direct customers to a secure, external payment page. One advantage with ANZ eGate is that you can process any telephone, website or mail order through the one facility. But beware of transaction fees based on a matrix of monthly turnover and ticket sale size, and a lengthy 36-month contract term.

PayPal and ClickBank

These two dot com’s are probably the most well known around the world. PayPal boasts 150 million accounts allowing businesses to tap into shoppers who prefer PayPal as a payment method. As well as offering useful shipping management tools, PayPal offer an online “payment button maker” making it very easy get started. ClickBank only accepts payment for digital products. For vendors, the opportunities are great with ClickBank’s marketplace – a massive affiliate network of more than 100,000 active affiliates in 145 countries. ClickBank handles all affiliate commission tracking and payment distribution.

2Checkout.com and RBS WorldPay

Based in Ohio, 2Checkout works as a reseller for thousands of tangible or digital products and services. This means they purchase the good or service from you and simultaneously on sell this to the buyer at the point of sale. 2Checkout integrates easily into many existing shopping carts and you can sell just about anything. For those needing a cart, easy to use “plug-n-play” code is provided. Products can be sold in New Zealand currency and funds are easily sent to NZ bank accounts via a Foreign Currency Electronic Funds Transfer. RBS WorldPay is the payment processing business of The Royal Bank of Scotland Group and operates in over 40 countries. RBS WorldPay’s “Business Gateway Plus” comes with many features for any business wanting to accept multi-currency payments online. Offering easy integration, they wire funds to New Zealand bank accounts at a cost of $7.

Setup Ongoing Fee Transaction Charge
Paymex Free Free 3.25% + $0.55 per transaction
Paymate Free Free 3% + $0.50 per payment
Flo2Cash $199.95 $29.95 per month 3.95% to 5%
ANZ eGate $99 $40 rental + $11.50 network fee (per month) 2.5% to 8.5%
PayPal Free Free 2.4% to 3.4% + $0.45
ClickBank $49.95 USD activation charge $2.50 USD pay period processing charge 7.5% + $1 USD per transaction
2Checkout.com $49 USD Free 5.5% + $0.45 USD per sale
RBS WorldPay Free $435 per annum 3.95%
  • While we have taken every care to ensure this information is accurate at the time of writing, you should obtain a quote specific to the needs of your business before signing up.

Special Deal for New Zealand Businesses from Cheeky Monkey Hosting!

50 Cent Domain Name with all New Hosting – Offer Ends 30 November 2009
Read about the deal here …

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This post was written by:

Jaron Phillips - who has written 9 posts on Business Blogs.

Jaron Phillips is the co-owner of Cheeky Monkey Hosting which specialise in hosting websites from around the South Pacific. He entered the industry after looking for a web hosting solution for his own online ventures and ended up launching an internet business.


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4 Responses to “Accepting Credit Cards Need not be a Challenge”

  1. I’m a fan of Paymate, been using them for 3 years. I like that when I make a sale, they subtract their commission and drop the cash straight into my bank account within 24 hours. As I understand it, with PayPal your funds stay in the PayPal account until you transfer them to your bank account and they charge you a transaction fee for the transfer?

    • That’s good to hear Sheldon. Yes, with PayPal according to their website, there is a $1 withdrawal fee if less than NZD$150 is withdrawn. Also beware that if a transaction involves a currency conversion, the exchange rate will include a 2.5% processing fee above the exchange rate – this fee is retained by PayPal.

  2. Sheldon, in response to your PayPal comment: yes, your funds stay in your PayPal account until you spend them or withdraw them. If you withdraw less than NZ$150 at a time, you are charged a withdrawal fee — a flat $1 per withdrawal. Typically, if you initiate the withdrawal on, say, a Monday, the funds will be in your NZ bank account by the Thursday. So — not quite as convenient as PayMate, or Trade Me’s own PayNow. But PayPal is far more global in scale — and, when I started selling online (in the mid-1990s) PayPal was really the only way small businesses could accept credit cards on the web.

  3. With taxes going up, jobs being lost and now investments going down it’s nice to read about the real state of things. I am tired of the status quo reports we are being feed by the politicians. Thanks for just saying what needs to be said. It’s helpful.

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