9 Tips for developing a great small business:
1. Have just one captain
Decide who’s really in charge because shared responsibility is no responsibility.
2. Create and communicate more organizsational clarity
Be really clear about the roles and responsibilities within your company and articulate your vision.
3. Focus
Its really important to focus on your companies direction, with special attention given to the financial side of the business.
4. Plan! (6 P’s)
Prior Preparation Prevents a Pretty Poor Performance.
5. Develop more systems
‘Systemize the routine; humanize the exception’ – FedEx.
6. Practice
Make sure you offer cutting-edge customer service.
7. Think
Spend more time thinking about various ways to be different, innovative, creative and exclusive.
8. Don’t pretend or delay
Learn to take action right now!
9. Go the extra mile
Build great rapport and long term relationships by doing that little bit extra.
Recommended Reading
Focus: The Future of Your Company Depends on It – click here for more information…
The 22 Immutable Laws of Marketing – click here for more information…
E-Myth Revisited – click here for more information…
Sourced from the book “Secrets of Small Business Owners Exposed” – click here for more info on this excellent book.













This post has some really good tips. I especially like point #1. Whenever I’ve had a business in which more than one person is in charge, it backfires and creates a leadership vacuum.
Completely agree with your thoughts. Another Passion also goes a long way!
Great leaders are not always great managers I’ve found. Knowing the difference and promoting accordingly is good for business.